Option | Est. Delivery | Orders < $100 USD | Orders $150-$299 USD | Orders $300+ USD |
---|---|---|---|---|
Fast Shipping Worldwide | 7-10 Days Business Days | 30$ | 30$ | 30$ |
USPS First-Class Package International | 10 – 15 Business Days | 15$ | 15$ | 15$ |
USPS Priority Mail Express International | 10-15 Business Days | 14.99$ | 14.99$ | 14.99$ |
DHL Shipping | 10-15 Business Days | 15$ | 15$ | 15$ |
1. General Information
At Comme des Garçons, we strive to provide you with the best online shopping experience possible. Our shipping policy outlines the terms and conditions for the shipment of products purchased from our website, officialcommedesgarcons.shop.
2. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
- During peak periods, such as holidays or sales events, processing times may be slightly longer.
3. Shipping Confirmation and Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the tracking number provided through our website or the carrier’s website.
4. Shipping Restrictions
- We currently ship to addresses within the United States and select international destinations.
- We do not ship to P.O. boxes or APO/FPO addresses.
5. Customs, Duties, and Taxes
- Comme des Garçons is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
- Comme des Garçons is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
7. Returns and Exchanges
- For information about returns and exchanges, please refer to our Return Policy.
8. Contact Us
- If you have any questions or concerns regarding your shipment, please contact our customer service team at support@officialcommedesgarcons.shop.